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What to Do If Some Websites Don't Work with VPN

Many sites and banking apps block connections that arrive from another country. That is their decision, not a VPN fault — use a location in the country you normally access the service from.

If a site broke after you enabled filters, switch that category from Pro to Lite or turn it off. On Android you can route individual apps outside the tunnel (Settings → VPN → Apps using VPN) and add specific domains to Sites bypassing VPN. Both options are available on paid plans and apply after you reconnect.

Need more help?

Include your device model, OS version and app version from Settings → About. For payment issues, include the payment confirmation.

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What to Do If Some Websites Don't Work with VPN | RaccoonLine